Refund & Cancellation Policy – FaithfulWedding.com

1. Nature of Matrimonial Services

FaithfulWedding.com provides digital matrimony and online matchmaking services. Access to premium features and paid membership benefits is activated immediately after successful payment confirmation.

Since these are digital and instantly delivered matchmaking services, refunds or cancellations are generally not applicable after activation.

2. Non-Refundable Membership Policy

All subscription payments made on FaithfulWedding.com are:

• Non-refundable
• Non-cancellable
• Non-transferable

Once a matrimony membership plan or premium matchmaking service is activated:

• No refunds will be issued
• No partial refunds will be provided
• Unused subscription periods are not refundable

3. Situations Where Refunds Are Not Applicable

Refunds or cancellations will not be provided for situations including:

• Change of mind after subscription purchase
• No profile matches or response expectations
• Partial or unused matrimony membership duration
• User account deactivation requests
• Violation of platform policies or account suspension
• Device, browser, or internet-related technical issues

4. Failed or Duplicate Transactions

If a payment is deducted but the subscription is not activated, the issue will be processed according to the payment gateway provider’s policies and banking settlement timelines.

Eligible reversals for duplicate or failed transactions are handled automatically by the authorized payment gateway partner.

5. Cancellation of Matrimony Subscription

Users may discontinue using FaithfulWedding.com or deactivate their account at any time. However:

• Account deactivation does not cancel active subscriptions
• No refunds are issued for unused subscription periods
• Membership benefits cannot be transferred or extended

6. Acceptance of This Policy

By making payments on FaithfulWedding.com, users acknowledge and agree to this Refund & Cancellation Policy, along with our Terms & Conditions and Privacy Policy.

7. Contact Information

For questions regarding refunds, subscription payments, or cancellation policies, contact:

WebHoneyBee Digital Solutions Pvt. Ltd.
Platform: FaithfulWedding.com
Email: support@faithfulwedding.com