1. Nature of Services

FaithfulWedding.com provides digital matrimonial and matchmaking services. Access to paid features is granted immediately upon successful payment.

As these services are digital, intangible, and delivered instantly, refunds or cancellations are not feasible once access has been provided.

2. No Refund Policy

All payments made on FaithfulWedding.com are:

• Non-refundable
• Non-cancellable
• Non-transferable

Once a payment is successfully completed and the plan is activated:

• No refunds will be issued
• No partial refunds will be provided
• No exceptions will be made under any circumstances

3. Situations Where Refunds Are Not Applicable

Refunds will not be provided for reasons including, but not limited to:

• Change of mind after purchase
• Lack of responses or matches
• Partial or non-usage of the subscription
• Account deactivation by the user
• Account suspension due to policy violations
• Technical issues caused by user devices or networks

4. Failed or Duplicate Payments

In the event of a failed transaction where the amount is debited but the subscription is not activated, the issue will be handled by the respective payment gateway as per their policies.

Any applicable reversals for failed or duplicate payments will be processed automatically by the payment provider within their standard settlement timelines.

5. Cancellation Policy

Users may choose to discontinue using the platform or deactivate their account at any time. However:

• Deactivation does not cancel an active subscription
• No refunds are issued for remaining subscription duration
• Subscription benefits cannot be paused, transferred, or extended

6. Agreement to This Policy

By proceeding with payment on FaithfulWedding.com, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy, along with the Terms & Conditions and Privacy Policy.

7. Contact Information

For questions related to this policy, you may contact:

WebHoneyBee Digital Solutions Pvt. Ltd.
Platform: FaithfulWedding.com
Email: support@faithfulwedding.com
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST