1. Scope of This Policy

This Privacy Policy applies to:

• All visitors browsing FaithfulWedding.com
• Registered users, whether free or paid
• Subscribers to any paid membership or service plans
• This policy does not apply to third-party websites, applications, or services that may be linked from our platform.

2. Information We Collect

a. Information You Provide Voluntarily

When you register, create a profile, communicate with other users, or use features of FaithfulWedding.com, we may collect personal information that you voluntarily provide.

This information may include, but is not limited to:

• First name, last name, gender, date of birth
• Email address, phone number, and contact preferences
• Community, religion, language, or cultural details (where applicable)
• Education, profession, lifestyle, and family-related details
• Profile descriptions, photographs, and preferences
• Messages, interests, and interactions within the platform

FaithfulWedding.com may introduce additional profile fields, features, or information requirements in the future to improve service quality, platform safety, or user experience. Any such information collected will be handled in accordance with this Privacy Policy.

b. Information Collected Automatically

When you access or use the platform, certain information may be collected automatically, including:

• IP address, browser type, device information
• Log data, access times, and pages viewed
• Cookies and similar tracking technologies

c. Payment Information

Payments on FaithfulWedding.com are processed through authorized third-party payment gateway providers.

• We do not store or process card details, UPI credentials, or banking information
• We receive only limited payment-related information such as transaction identifiers, payment status, and plan details

3. How We Use Your Information

The information collected may be used for purposes including, but not limited to:

• Creating and managing user accounts
• Providing matchmaking and related services
• Enabling paid subscriptions and premium features
• Improving platform functionality, safety, and user experience
• Communicating service updates, alerts, and notifications
• Complying with legal, regulatory, or contractual obligations

4. Sharing and Disclosure of Information

FaithfulWedding.com does not sell or rent personal information to third parties.

Information may be shared only in the following circumstances:

• With payment gateway partners solely for transaction processing
• With service providers assisting in platform operations under confidentiality obligations
• When required by applicable law, court order, or governmental authority
• To protect the rights, safety, or integrity of the platform and its users

5. User Control and Choices

Users may review, update, or modify their profile information through account settings.

Users may choose to deactivate their account at any time. Deactivation does not entitle the user to any refund of paid subscription fees, which remain non-refundable after activation.

6. Data Retention

We retain personal information for as long as an account remains active or as necessary to provide services.

Certain information may be retained after account deactivation where required for legal compliance, dispute resolution, fraud prevention, or audit purposes.

7. Cookies and Tracking Technologies

FaithfulWedding.com uses cookies and similar technologies to maintain user sessions, analyze traffic, and improve platform performance.

Users may manage cookie preferences through browser settings. Disabling cookies may affect certain features of the platform.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect user data, no method of transmission or storage can guarantee absolute security.

9. Changes to This Privacy Policy

FaithfulWedding.com reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of the platform constitutes acceptance of the revised policy.

10. Contact Information

For questions or concerns regarding this Privacy Policy, you may contact:

WebHoneyBee Digital Solutions Pvt. Ltd.
Platform: FaithfulWedding.com
Email: support@faithfulwedding.com
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST